Frequently Asked Questions

Everything you need to know about MYDGID digital identity and business presence plans

General

What is MYDGID?
MYDGID is a digital identity and business presence platform for professionals and businesses. It starts with one shareable identity link and can grow into a link-in-bio profile, landing page, event page, lead capture and future business growth system.
Who is it for?
Freelancers, business owners, doctors, photographers, coaches, teachers, shops, agencies, local brands and organisations that need one professional shareable identity.
Do I need technical skills?
No. Create your identity profile by filling a dashboard form. No coding, hosting or domain setup is required.
Can I update anytime?
Yes. You can update your profile from the dashboard and changes appear immediately.

Pricing

Is MYDGID free?
Yes. Free Identity is a lifetime free identity-link plan with no activation fee.
What are the paid plans?
Pro Card is Rs. 99/month, Growth Pages is Rs. 249/month, and Business Suite is Rs. 499/month.
Why upgrade from free?
Upgrade when you need advanced profile sections, stronger lead tools, landing pages, event pages, and business campaign features.
Why would customers pay for this?
A free profile is useful for basic identity sharing. Paid plans become valuable when a user needs better presentation, richer proof, portfolio sections, enquiry flow, analytics, landing pages, event pages and one professional link for business growth.
Will landing pages require AI cost?
No by default. Landing pages and event pages use editable templates and user-provided content. Document Upload Assist can extract TXT, DOCX and text-based PDF content without external AI generation cost.
What payment methods are supported?
Paid plans use Razorpay-supported methods such as UPI, cards, net banking and wallets when checkout is active for the selected plan.

Features

Can I have my own URL?
Yes. Your identity URL is mydgid.com/yourname.
Is MYDGID only a digital visiting card?
No. The digital card is the starting point. MYDGID is a digital identity and business presence platform that can support link-in-bio style profiles, landing pages, event pages, leads, analytics and future business tools.
Can MYDGID replace Linktree or a simple bio-link tool?
For many Indian professionals, yes. MYDGID can work as a link-in-bio profile while also adding business-focused sections such as services, portfolio, QR sharing, lead capture, UPI-ready actions, landing pages and event pages.
Can my identity link work like a landing page?
Yes. The product direction is to make the main identity profile feel like a professional profile and conversion page, with separate landing pages available on higher plans.
Can I run ads to a MYDGID landing page?
Yes, for simple service, offer, event or lead campaigns. The best setup is to use a dedicated landing page URL with a focused headline, proof, WhatsApp CTA, lead form, FAQ and tracking.
Can I create landing pages?
Yes. Growth Pages includes 1 landing page, and Business Suite includes up to 5 landing pages. Each page can use templates, lead forms, WhatsApp CTA and profile-based URLs.
Can I create event pages?
Yes. Growth Pages includes 1 event page, and Business Suite includes up to 5 event pages. Event pages support date, venue, RSVP, ticket/contact links and share-ready URLs.
Can I upload a document to build page content?
Yes. Document Upload Assist can extract readable text from TXT, DOCX and text-based PDF files so you can reuse your own content inside landing pages or event pages.
Can I add photos and video?
Yes. The card supports profile photo, cover image, portfolio, videos and intro media depending on the section.
How do leads work?
Visitors can submit an inquiry form. You can view leads in your dashboard.

Support

How do I contact support?
Email support@mydgid.com.
Can I request a feature?
Yes. MYDGID is being improved based on product feedback and real user needs.
Is my data safe?
Your saved card data remains safe even if paid features are paused. You control what is visible publicly.
What should I prepare before creating my profile?
Prepare your profile photo, cover image, short bio, services, contact details, social links, portfolio images, testimonials, business hours and any offer or event details you want to publish.

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