Frequently Asked Questions

What is MYDGID?

MYDGID is a digital identity card platform for Indian professionals. Get your personal URL (mydgid.com/yourname) — share it on WhatsApp, print it as QR code, and add it to Instagram bio.

Who is it for?

Freelancers, business owners, doctors, photographers, coaches, teachers, shop owners — anyone who needs to share professional details.

Do I need technical skills?

No. Create your card like filling a form. Live in minutes.

Can I update anytime?

Yes! Changes reflect instantly — unlike paper cards.

How much does it cost?

₹706.82 one-time activation. Monthly renewal pricing will be shown clearly before payment.

Is there a free trial?

Yes. Create and preview free. Pay only to publish.

What payment methods?

All UPI apps, credit/debit cards, net banking via Razorpay.

Payment receipt?

Yes — auto-sent after payment.

What if I don't renew?

Card goes private — data stays safe. Renew anytime to reactivate.

Can I have my own URL?

Yes — mydgid.com/yourname, completely personalized.

How many photos?

Cover photo + profile photo + up to 20 photos per portfolio folder. Multiple folders.

Can I add a video?

Yes — 1 minute intro video, up to 10MB.

QR code with normal camera?

Yes — works with any smartphone camera, no app needed.

Password protect?

Yes — set a password from your dashboard.

How do leads work?

Visitors fill a contact form. You receive details in your dashboard and can export as CSV.

How to contact support?

Email support@mydgid.com — response within 24hrs on working days.

Refund policy?

See mydgid.com/refund for details.

Request a feature?

Email support@mydgid.com — we build based on user feedback.